AYANNA J. WATTS

Please be sure to provide your full name and email address as indicated in the service request window.

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Negotiation Phase

Once your email is received I [the artist] will reach out to you [the customer] via email. The customer will break down their request, Reference Photos will be delivered, a proper agreement will be confirmed and a deadline will be determined.

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Reference Photo(s)

Quality reference photos matter and make a huge difference in the end product of portraits. It also helps to have multiple reference photos for the best capture. 

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The Customer confirms that reference photos are of the best quality available, well lit and without significant obstruction such as graininess or blurred images. If the supplied photos do not meet these qualifications, then the customer will be notified and understands that it may heavily impact the success of the artwork as far as recognizability and realism. 

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Revisions

Satisfying the customer is of utmost importance but there ARE limits to what will be altered at the request of the customer. 

 

One (1) round of revisions are offered free of charge. After that there is a flat rate of $35 for revisions. The customer will be notified of a new completion date at the request of any revisions. 

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Price and Payment

Payment(s) will be processed through an invoice sent via email from AJW Illustrator Author and received via PayPal, CashApp or Venmo only. Commissions require a non refundable deposit of 50% once the Negotiation Phase is complete.

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Right to Refusal

The customer retains the right to not purchase commissioned artwork at any time. Please note that any money already paid before refusal, will not be refunded to the customer under these circumstances. This statement relieves the artist of being indebted to customer if this occurs. 

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Delays

If the customer requires a delay during the project or a significant delay in communication occurs (3 business days) the artist reserves the right to renegotiate the deadline. If the the delay requested by the client exceeds 2 weeks or the communication delay exceeds 5 business days the artist has the right to cancel the project. The deposit will not be returned and no more art will be delivered.

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Late Delivery

ALL attempts will be made to complete the artwork by the agreed upon deadline but in the case of unforeseen circumstances, the customer will be notified of any delays within 48 hours of the due date or as soon as a delay is caused. Customer will be reimbursed (or discounted) 20% of the price if it is not delivered on time and reimbursed (or discounted) IN FULL if it is not completed within 2 weeks of the originally promised due date. In both cases, customer will still receive the artwork in addition to the discount. This disclaimer only exists for extreme circumstances, artwork is nearly always delivered on time. 

 

Upon Completion 

Upon completion, the artist will supply images of the completed work for approval. If the customer has not paid in full then the images will be heavily watermarked. These watermarks will not obstruct the view of the artwork so much that the Customer will not be able to determine approval

 

Copyright

Artist retains all copyright of the produced artwork. Ultimately this means that the customer has permission to share the work publicly and use it on display for private use but any reproduction of the work, especially reproductions that will be used for profit or commercial uses, is strictly prohibited unless approved by the artist in writing. Failing to do so is a crime and may result in legal action. 

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Sharing of Art

Social media sharing and other public sharing of artwork are vital for marketing purposes of the artist. This includes, but is not limited to, artwork potentially being displayed on artist’s Facebook, Instagram, Twitter, website, studio, brochures, web and print advertisements and business documents. The customer consents to completed work, as well as reference photos, being used for these purposes, unless not consented to by the customer in writing. This may result in a higher price as it ultimately hurts the artist’s ability to advertise their business.

 

The Artist agrees to place a hold on the sharing of artwork if that is necessary for the plans of the customer (such as birthday gifts, anniversary gifts, usage for an event etc). An exact date that the artist must delay sharing the artwork until is required in writing. 

 

When sharing work publicly, the customer agrees to give the artist credit though clear and visible labeling, tagging or verbal acknowledgement. If sharing multiple times in one place, one initial credit is sufficient for remaining displays. (For example if the customer posts the artwork on Facebook multiple times, it is only necessary to tag the artist once in the first instance). Remaining tags are appreciated however.